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Revolution of Cloud PBX system Communication

By: James Allen | Jan 22 2013 | 546 words | 1655 hits

If you are a business owner, you will obviously be preoccupied with a lot of issues regarding boosting your sales, enlarging your customer base, improving your overall efficiency etc. Though business communication is critically important, the smooth functioning of a phone system should not be your constant concern - particularly when you have the option like a Cloud PBX system.

One of the problems most business owners confront is having a communication system that is efficient, feature-rich, affordable and least bothersome. Cloud PBX is a new internet phone technology which is making phone services cheaper and more convenient for many businesses across the globe. The plain truth is Cloud PBX has simply created a revolution in the office phone communication system.

The term 'Cloud PBX system' may appear somewhat confusing but only till you know the answer. Please know that a Cloud PBX is merely a phone service which is provided through the internet, instead of a traditional phone line.

When you are using a Cloud PBX, you need not bother about any capital investment towards purchase of hardware or maintaining a system or operating a system. The Cloud phone service provider will assume total responsibility for the operation and maintenance of your Cloud PBX system, allowing you to focus on the core areas of your business.

One of the key benefits of Cloud PBX - particularly for small businesses - is scalability. You can avail only as many lines and features as you now need and keep adding lines and features as your business grows. You will thus be paying only for what you use at any point in time. With traditional telephone systems, it is necessary to install additional wiring to add extra phone line, but this is not needed with a Cloud PBX system.

When talking of Cloud PBX, there are several options available - Public Cloud PBX, Private Cloud PBX, and Hybrid Cloud PBX. Each of these Cloud PBX systems uses VoIP (Voice over Internet Protocol) technology has its own merits. VoIP and basic Cloud PBX technology is still advancing making the demand for Cloud PBX systems growing by the day.

As the Cloud PBX operates entirely through the internet, you can have a telephone connected to the hosted PBX service without geographic boundaries. Please know that the Cloud PBX system is also mobile, in the sense your business can shift location, or your employees can be on the move and the whole Cloud PBX system will travel wherever they go.

With Cloud PBX, even small and midsize businesses can enjoy all the advanced functions that are on a par with PBX systems hitherto affordable only by large corporations. With Cloud PBX, customers who call your business will hear pleasant business greetings by an auto-receptionist and that will immensely boost your company image. With Cloud PBX, you also buy a phone system that you can use to send/receive voice calls as well as faxes.

Cloud PBX has all the features other phone systems offer, such as Call Waiting, Caller id, Speed Dialing, Find-me-follow-me, Do not Disturb, Call Transfer, Toll-Free Numbers, Caller ID Blocking, Multi-Ring facility, Distinctive Ringing, Enhanced Voicemail, Area Code Selection, Anonymous Call Block and other services, while still being a cheaper phone option. Cloud PBX makes feasible videoconferencing, instant messaging, voice chat, and PC to mobile phone calls.

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